Anyone who has been to an airport and used airport services will no doubt confirm to me that they are indeed complicated. Airports are no longer just buildings where one hides from the weather, gets refreshments, buys tickets, and uses other general services. Today, they are much more complex buildings where everything must work perfectly. Otherwise, it might not work.
How many computer desks are there? Given that, how complicated would it be for each employee to know when and where to sit and what to perform?Or consider a self-checkout desk. All you have to do is tap the appropriate spot on the monitor and it does what you need it to do.
Or passport control. You simply place your passport on a glass table and they look at it and then look at the face of the person a little lower down to determine if it is the same person.
Or use a detection frame that detects very small, well-hidden pieces of metal on people. How it only works.And who would have thought to improve passenger baggage screening with X-rays that can easily see through any bag?
How many information signs are there, and how can information be changed so easily without anyone climbing on the signs or rewriting the information on the signs?Not only that. There is talk of early detection of bad actors through facial recognition technology that monitors us at airports.
Technology does wonders. On the other hand, a single update to a computer program can render a technology useless.
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